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Now Hiring in DeLand, FL and Burnsville, MN Frontier call center agents are responsible for creating and developing relationships with customers, acquiring new customers, providing customer service, troubleshooting customer repair issues, creating payment arrangements for past-due customers and updating records in our customer management and billing systems. This position requires knowledge of both inbound and outbound telemarketing/sales skills as well as customer support skills. To find out if you're compatible for this role we invite you to take the Universal Call Center Agent Assessment. Please follow the instructions below to go through an assessment process to identify job compatibility. (You will need a broadband Internet connection and speakers/headphones for potential audio portions.) Step 1: Click here to preload multi-media files. Step 2: Once the file loading has completed, click here to begin the assessment. Read all instructions carefully. Click the "next" tab on the bottom right of your screen to move to the next screen.
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